The concrete chasm still outlined Champlain Towers’ footprint, but the 12 stories that had once climbed out of its basement had, a fortnight prior, crumpled into it. The acre-size void offered a metaphor for the emptiness that now filled multitudes of mourners.

In the early hours of June 24, 2021, the Surfside, Fla., condominium catastrophically collapsed, killing 98 inhabitants. The dead were far outnumbered by the living whose hearts were ground into grief. They included residents who had escaped, survivors whose loved ones had not, and neighbors who feared that their high-rise might be the next in the news. Add hundreds of adrenaline-amped first responders, who were less sapped by the summer sun than sobered by the sadness that recovery, not rescue, would constitute the majority of their mission.

So many distraught, despairing hearts. So many troubled, traumatized souls. Physical resources poured in, but pouring out their pallet of indescribable woes to a pallet of inert goods offered hollow hope. Hurting humans hunger for the emollient of empathy.

Chaplaincy is aptly described as a “ministry of presence.” We chaplains could not solve the survivors’ suffering nor repeal the responders’ revulsion. We could listen to their anguished accounts. We could validate their emotions. We could offer our prayers and our presence. We could focus intently and thereby convey that no one meant more to us than they.

Parish ministry is more about talking and leading; chaplaincy is more about listening and learning. Pastors have a duty to unhesitatingly proclaim divine truth to an audience that demands it. Chaplains have a duty to attend patiently until—if—the sufferer grants leave for the solace-giver to deliver the message of incomparable comfort.

Serving as a chaplain for our county’s jail, and later its fire department, has afforded me the privilege to practice “presence.” This ministry reaches people who have known dark days yet may never darken the doors of a church.

Does working “outside the walls “of your church intrigue you? Perhaps God is calling you to chaplaincy. Learn more at mlc-wels.edu/continuing-education/wels-chaplain-certificate.

 

By Rev. David Rosenbaum, pastor at Redeemer, Merritt Island, Fla.