Frequently asked questions
Can an organization submit gifts via these online donation pages, e.g., via a credit card issued to a church treasurer, school principal, etc.? Similarly, can an organization use the donor portal?
Our donation pages allow us to credit online gift transactions only to an individual’s record in our database, not an organization’s record. There’s also a restriction that allows only individuals (not organizations) to use the donor portal. If you need to use your organization’s credit card to make a gift on behalf of your organization, please do so by calling WELS Ministry of Christian Giving at 800-827-5482 during business hours (Monday-Friday, 8:00 a.m. to 4:30 p.m. Central). That way we can direct the gift onto your organization’s record in our database. If you have questions, feel free to call the number above or contact us.
I don’t use U.S. currency. How can I make a gift?
This site uses U.S. currency, so you’ll need to convert your currency to U.S. dollars. A currency converter is available on the XE Web site.
I am a WELS called worker or a called worker’s spouse. What the best way for me to update my profile information?
Called workers and called workers’ spouses should update their personal information via their WELS Cloud account at cloud.wels.net/me. This information, then, will be brought into your donor portal profile. As a called worker or called worker spouse, please do not update your donor portal since the updates will not be made to the WELS called worker database.
How can I give in a way that is most beneficial to WELS?
A gift to the operating fund is most beneficial because it allows WELS to allocate your gift to the area of greatest need in our current ministry plan. If you prefer Selective Giving, a donation to an area of ministry’s general fund allows that area of ministry to use your gift where it is most needed at the time. (Typically, this general fund is at the top of the gift designation list and is pre-loaded on the donation form.) If you want to give more specifically, check out the Support page for current emphases as featured in recent appeals, WELS Connection videos, etc.
What if the gift designation I’m looking for isn’t listed?
If you do not see the gift designation you’re looking for, please call us at 800-827-5482 to confirm the availability of the designation and proceed with your gift.
What happens if I check “I would like the gift to remain anonymous”?
A gift acknowledgment will automatically be e-mailed shortly after you submit the transaction. After year’s end, you will receive an annual gift statement to use for tax purposes. The gift record will be marked anonymous when credited to your account in the donor database. If you are new to us and mark the “anonymous” checkbox for this gift, you will not receive our mailings. If you are already in our database and would like to update your mailing options, please see that FAQ below. If you have any questions or concerns, please call us at 800-827-5482.
How can I update my mailing options?
We like to inform all supporters about WELS ministry and needs via both mail and e-mail. In addition, if you are a supporter of a WELS ministerial education school you may receive periodic communications from that school. If you would like to be excluded from any of the above mailings, please contact us or call 800-827-5482.
What processing fees does WELS incur for online gifts and how will they affect my gift?
Fees are generally lower for EFT gifts than credit card gifts. Such fees are paid out of WELS’ general operating funds, not the gifts, so your full gift amount will be applied to the designation you select.
How do I mail a gift to WELS?
Make the check payable to “WELS” and write your designation (e.g., “Home Missions”) on the memo line of the check. Mail the check to:
WELS Attn: Gift Processing
N16W23377 Stone Ridge Dr
Waukesha, WI 53188-1108
GIVE A GIFT
Thank you for considering a gift to help WELS proclaim the life-changing, soul-saving gospel of Jesus Christ to the world.
NEED HELP WITH YOUR GIFT?
WELS has Christian giving counselors all over the country that can help you meet your Christian giving goals.